I hate when that happens! When I miss something on my listing and I have to cancel the sale on Poshmark

So, I had this gorgeous Faux Leather Jacket.  I listed it for $50. (I did find it at Salvation Army for a lot less) I accepted an offer for $35 and was absolutely thrilled until I started to package it and found a spot!  Yes, a tiny little spot that looks like a smidge of the faux leather has flaked off.  

Daggone.  I messaged the buyer three times to see if she still wanted it and received no response.  Then, after at least 36 hours, I canceled the order because I could not send it in good conscience.  If a buyer requests a return, their only choice for the reason for return is to choose "Not as described".  Why, you may ask.  Well, there is no buyer's remorse on Poshmark.  Buyers beware because you may not return  the item for things like "didn't fit" or "changed my mind". 

I did make a copy of the listing and changed the description to include the problem and make it a much lower price.  And, I will accept any offer where I at least get my money back.

I did the right thing.  Nonetheless, it hurts a bit.  However, on the bright side, I have made sales everyday for over a week.  That makes me very happy.

Want to join Poshmark?

It's easy.  I recommend downloading the app and it will lead you through the steps.  Be sure to use this code to receive $10 of your first purchase:

LEPROF_74

My closet: https://poshmark.com/closet/leprof_74?sort_by=added_desc&all_size=true&my_size=false 

See something you like in my closet? Comment that you read my blog and I will give you at least 25% off your item or bundle. 

 A recent mix-up - two different reactions!  

Recently, I made a big mistake and somehow mixed up two orders.  One reaction was rather unpleasant (probably my perception that hurt my feelings) and one was kind and welcomed.  No one was mean or nasty, thank goodness.  

It's just that I would like buyers to remember that some of is are just normal folks trying to enjoy a side hobby.  So, when something goes wrong, it is so nice to have an understanding person who says, "No worries" The other reaction made me feel very bad. I did not intentionally make a mistake and did not deserve a hit on my record under "item not as described".  

You see, I did describe the items well.  The best selection when this happens is received wrong item.  

It's all over now though.  The understanding buyer bought the item again and it is on the way to her along with another item included for free as an apology for my mistake.  She's happy and so am I.

I made a generous offer to the other buyer and left a note explaining it (jacket and skirt for what was originally charged for the jacket).  These items together retailed for about $100!  But, I've no response yet and others have liked the items, unfortunately at the low price originally offered for the jacket.  If they sell, they sell.

I have to give kudos to Poshmark support.  They are very helpful, non-accusatory, and generous in resolving the issues.

Thank you for checking out my blog!

Want to join Poshmark?

It's easy.  I recommend downloading the app and it will lead you through the steps.  Be sure to use this code to receive $10 of your first purchase:

LEPROF_74

My closet: https://poshmark.com/closet/leprof_74?sort_by=added_desc&all_size=true&my_size=false 

See something you like in my closet? Comment that you read my blog and I will give you at least 25% off your item or bundle.